TERMS AND CONDITIONS | Our Return and Refund Policy

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All Returns to Cove™ | The Online Store at CAC™, require valid Reason(s) to be established, at CAC, prior to actual delivery to our location(s). Digitized and/or virtual format Media Returns must have not been utilized, opened, nor disseminated, distributed, copied, displayed: online, decompiled, reverse- nor re-engineered, nor promoted: publicly,  nor commercially. A valid Return Merchandise Authorization (i.e. an RMA Number), accompanying the Return simultaneously, is (also) required, in both and/or in any: Instance(s). Any Item(s) proposed to be returned, must be unused, unopened, and inside its original packing and packaging; and,  must be delivered, by the customer, to our (designated) location(s). The merchandise's (original) receipt that accompanied said item(s), at time of its original shipping, from CAC, to the (Returning) customer, client,  and/or end-user, must be enclosed and/or (otherwise) attached, to said Return Item(s). In addition, any item(s) sold online that are sought to be returned, must have been issued an RMA within 90 (maximum) days (including: weekends and/or holidays), from the date of (original) purchase. The (original) purchase price of any returned item(s) is, too, subject to an 18% (of its total purchase price, including: any sales tax and/or shipping fees applied at time of original purchase), plus, an $15 Restocking/Re-shelving Fee; and, without exception, to the above (terms), nor to any other portion of these Terms and/or Conditions. To proceed with a Return Merchandise Authorization,  and for the (expressed) Purpose, to obtain a(ny) Refund, please contact:

• +1(716) 800-1394 | The 24-Hr.  Cove™ | The Online Store™ at CAC: Customer Experience and Engagement Line (Call or Text)