Return and Refund Policy

---

This is a place to describe your Return and Refund Policy to buyers.

All returns to CovA | Th e Online Store Process of refund (i.e. terms of refund, duration, payment details) | The Online Store require valid reason(s) for the return and for which a Return Merchandise Authorization or RMA Number.  Moreover, the item(s) being returned must be unused, inside their original packaging, and with the original receipt that accompanied the item(s) at time of shipping. Any item(s) sold online that are sought to be returned, must be issued an RMA within 90 days from the date of (original) purchase. The (original) purchase price of any returned item(s) is subject to an 18% o purchase price restocking/re-shelving fee. A Return and Refund policy usually consists of:

• Contact details
• State of return (e.g. unworn)
• Terms of return (i.e. number of days)
• Reason for return (e.g. damaged or wrong product)
• Process of refund (i.e. terms of refund, duration, payment details)
• Process for return (i.e. how to initiate a return, how to contact customer service)